We are so grateful for all the love for our honey pups! They Sold Out faster than anticipated. We are sorry you missed out but stay tuned!
Our Honey Pups have found their Valentine. Thank you for sharing the love!
What happens next?
We'll ship your Honey Pup and you'll receive an email confirmation with all the details. No action is needed on your end - we'll take care of everything.
*Outfits are exclusive to the two Secret Pups only. If you receive a Secret Pup, it will be shipped separately at a later date.
FAQs
How do I get a Honey Pup?
Spend €120 / $130 / £110 or more on Gisou.com from February 3 to qualify for a Honey Pup gift with purchase. Available while stocks last.
Can I choose which Honey Pup I get?
Each Honey Pup is a surprise. You’ll discover which one you’ve received when you unwrap your order, making the moment even more special.
How do I get a Secret Pup?
Secret Pups are special surprise editions that are randomly included in qualifying orders. Every eligible purchase has a chance to receive one. Please note that Secret Pups come with Valentine-inspired outfits and will be shipped together separately at a later date.
Can I buy the outfits?
The Valentine-inspired outfits are exclusive to the Secret Pups and are not available for individual purchase.
Does the Honey Pup come with the Honey Glaze Lip Mask?
Yes! Each Honey Pup holds a Honey Glaze Collagen Therapy Lip Mask between its paws, and the spatula is included inside the silver bag.
How can I keep my lip mask securely in place?
To keep your lip mask snug and secure, use the provided collar. It wraps around the middle of your Honey Pup and is designed to hold the lip mask in place.
Does the lip mask come with the applicator?
Yes, the honey spatula applicator is included inside the silver pouch, so you can effortlessly apply your lip mask.
Will my Honey Pup be shipped separately?
Unless we have already contacted you advising otherwise, your Honey Pup will be shipped together with the rest of your order. So, you’ll receive one set of tracking information. Please note that if you get a Secret Pup, it will be shipped separately together with its outfit at a later date.
Can I keep my Honey Pup if I return part or all of my order?
Because the Honey Pup is a gift with purchase tied to spending €120 / $130 / £110 or more, if your return lowers your order total below this amount, you must also return the Honey Pup. It’s not possible to keep the Honey Pup if the qualifying purchase amount is no longer met.
Is the Honey Pup available to buy elsewhere?
No, the Honey Pup is an exclusive gift available only when you spend €120 / $130 / £110 or more on Gisou.com from February 3, while stocks last.
Can I receive more than one Honey Pup if I place multiple qualifying orders?
Each qualifying order earns one Honey Pup gift. If you place separate orders that each meet the threshold, you will receive a Honey Pup with each order.
Can I exchange my Honey Pup for a different one?
Because each Honey Pup is a surprise gift, we’re unable to offer exchanges or swaps. We hope you enjoy the excitement of unwrapping your unique Honey Pup!
Why does the Honey Pup box say Holiday Season?
The Honey Pups first launched during the holiday season and because we worked quickly to bring them back for Valentine’s Day, you may notice a few festive details on the box. Think of it as the holiday spirit flowing into the season of love!
Can I use my loyalty reward vouchers with my Honey Pup order?
If you are a member of our loyalty program, you can use your loyalty voucher on your order however eligibility for your Honey Pup is based on your basket total meeting the spend threshold after the voucher is applied.
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