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Please feel free to contact our Customer Experience team via our Support Page or email us at if you have any questions or feedback.

Order cancellations or adjustments are not possible after the order is placed.

For updates regarding your order, please keep an eye on your tracking information. Please note, due to COVID-19, delays can occur with your order. Should you not have received the order within two weeks, please reach out then.



Do you have a press-related inquiry? 

Please reach out to our press team at



Interested in becoming a part of The Gisou Team

Please check out our careers page or send us your open motivation letter and resume to 


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