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Gisou Gisou

THE GISOU

collectors club

Welcome to the Club. As a Gisou Collector, you’ll earn Credits for exclusive rewards – every time you shop.

HOW THE COLLECTORS CLUB WORKS

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JOIN THE CLUB
Create an account and start collecting.
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EARN CREDITS
Collect Credits every time you shop.
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CASH THEM IN
Redeem your Credits for exclusive benefits.
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CASH THEM IN, SAVE A LITTLE

Redeeming Collector Credits is easy! Just apply them at checkout for a discount. €1 equals 1 Collector Credit.

HOW TO COLLECT CREDITS

LEVEL-UP TO BECOME THE ULTIMATE COLLECTOR

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COLLECTOR LEVEL 1

As a Level 1 Collector, you will get early access to virtual hair care workshops and receive a birthday gift on us each year.


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Earn 1x Credit per Euro Spent

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Free shipping on orders over €50

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Exclusive access to virtual hair care workshops

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Birthday gift: 50 Collector Credits

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COLLECTOR LEVEL 2

As a Level 2 Collector, you will enjoy early access to limited edition products and receive a birthday gift on us each year.


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Earn 1x Credit per Euro Spent

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Free shipping on orders over €50

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Exclusive access to virtual hair care workshops

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Early access to limited edition products

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Birthday gift: 50 Collector Credits

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COLLECTOR LEVEL 3

As a Level 3 Collector, you will get priority access for everything from new products, to pop-ups and promotions, plus free shipping on all orders.


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Earn 1.5x Credit per Euro Spent

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Free shipping on all orders

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Exclusive access to virtual hair care workshops

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Priority access to limited edition products, pop-ups and promotions

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Birthday gift: 125 Collector Credits

FAQ

Joining the Gisou Collectors Club is simple! If you already have a Gisou.com account, you are automatically signed up to earn Collector Credits. If you do not have a Gisou.com account, you can create one here and you are in!

There’s a variety of ways to earn Credits! Simply scroll to the “How to Collect Credits” section on the Rewards page of your Gisou.com account to view and participate. For any purchases, credits are only earned on the goods purchased and exclude shipping or taxes.

To redeem credits for your discount, you must earn a minimum of 125 credits. Once you have enough credits, simply click on ‘Redeem now’ in your account, and you will be taken to the Gisou.com homepage to shop. When you are placing your order, you’ll have the option to apply your Collector Credits to the order at the checkout (redeeming credits is not possible in combination with a discount code). There it will state how many Credits you have and how many Credits you can select to apply to the order. The discount amounts are fixed:

  • €5 discount – 125 Collector Credits
  • €10 discount – 250 Collector Credits
  • €15 discount - 375 Collector Credits
  • €20 discount - 500 Collector Credits
  • €25 discount - 625 Collector Credits
  • You get placed into a tier according to the amount you have spent on gisou.com in the last 12 months.

    • Collector Level 1: €0-299
    • Collector Level 2: €300-599
    • Collector Level 3: €600+

    Simply click on ‘Rewards History’ under the ‘My Rewards’ tab of your Gisou.com account and you will see your history of earned rewards.

    Yes, you can combine your credit discount with the digital Gisou gift card discount code or a seperate discount code. Simply enter your gift card code or discount code in the corresponding field.

    Most of your newly earned Collector Credits will be visible in your account instantly. If you have chosen to share your birthday, 50 credits will automatically get credited to your account on your next birthday.

    Yes, your Collector Credits will expire if after 12 months there’s been no activity of earning or redeeming credits via your Gisou.com account.

    You will lose the Credits that you earned from placing the order and your Credit balance will revert back to its prior balance.

    We’re happy to help! Our Customer Experience team is here for you via info@gisou.com or on Live Chat on business days from 09:00 - 17:30 CET.

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